A2M is not an emergency service. In an emergency in Montenegro call 112 or 124 (ambulance).

Assistance 2 Montenegro Request assistance
Ambulance on the Kotor serpentine road above the Bay of Kotor, Montenegro

Your local assistance partner in Montenegro

Medical, travel, roadside and administrative assistance for travellers, foreign residents, assistance companies and insurers, coordinated through appropriate local providers.

For travellers, foreign residents and their families

I need assistance

Tell us what you need and where you are. Our team reviews your request and contacts you by phone, email or WhatsApp.

Request assistance
For assistance companies, insurers and organisations

Business partners

  • One local coordinator for cases across Montenegro
  • Medical, transport and roadside services through local providers
  • Clear case communication in English
Explore partnership

How it works

From your first message to the moment help is arranged, you always know what happens next.

  1. 1

    Send your request

    Choose the type of assistance, tell us where you are and how to reach you.

  2. 2

    We review it

    Our team reads your request and contacts you by phone, email or WhatsApp.

  3. 3

    We check providers

    We look for an appropriate local provider and confirm availability.

  4. 4

    You agree the terms

    You receive the conditions and estimated cost before anything is arranged.

  5. 5

    Assistance is arranged

    Once you confirm, we coordinate the service and stay in touch.

Sending a request does not confirm a service. Assistance is arranged only after availability, terms and cost have been confirmed with you.

On the road across Montenegro

Medical transport and on-site cover by licensed local providers, from the Bay of Kotor to the northern mountains and airport aprons.

Ambulance transfer above the Bay of Kotor
Ambulance transfer above the Bay of Kotor
Helicopter-to-ambulance handover at the airport
Helicopter-to-ambulance handover at the airport
Ambulances waiting at airport departures
Ambulances waiting at airport departures
Ground ambulance meeting an air-ambulance jet
Ground ambulance meeting an air-ambulance jet
Patient handover to a private medical jet
Patient handover to a private medical jet
In the mountains of northern Montenegro
In the mountains of northern Montenegro
Repatriation flight met by a ground ambulance
Repatriation flight met by a ground ambulance
Medical standby at a lakeside sports event
Medical standby at a lakeside sports event
Medical standby at a summer festival
Medical standby at a summer festival
Airport pickup under the terminal canopy
Airport pickup under the terminal canopy
On-site cover at a concert in Podgorica
On-site cover at a concert in Podgorica
Ambulance on the road above Kotor with the bay and cruise port below

Travelling with insurance?

Most travel insurers reimburse covered medical costs when you send the right documents. We help you collect them from the providers while you are still in Montenegro.

  • Itemised invoices from the doctor, clinic or hospital
  • Medical reports and discharge papers
  • Receipts for medicines and medical transport
  • Contact with your insurer's assistance team when needed

Coverage and reimbursement are decided by your insurer under your policy.

Medical assistance

Requests from anywhere in Montenegro

On the coast, in Podgorica or in the north. Service availability depends on the location and on local providers, so we tell you what is possible before anything is arranged.

PodgoricaBudvaKotorTivatHerceg NoviBarUlcinjCetinjeNikšićDanilovgradŽabljakKolašinMojkovacBijelo PoljeBeranePljevljaPlavRožajePlužinePetrovacSveti Stefan

Frequently asked questions

Assistance 2 Montenegro coordinates access to local assistance services in Montenegro, including medical assistance, medical transport, travel support, roadside assistance and administrative assistance through appropriate service providers.

Contact our team and tell us what assistance you need and where you are located. We will review your request and, where possible, help coordinate the appropriate local service. If someone's life is in danger, call 124 or 112 first.

A2M coordinates assistance and connects clients with appropriate healthcare providers. Medical services are delivered by the relevant healthcare professionals and facilities.

Costs depend on the type of assistance requested and the relevant service provider. Any applicable coordination fee and estimated service costs will be communicated before proceeding, where practicable.

No. A2M is not an emergency service. In an emergency in Montenegro, call 112, or 124 for emergency medical assistance.

All questions and answers

Are you a clinic, ambulance, towing or transport provider?

Join the A2M local partner network and receive requests from travellers, assistance companies and insurers.

A2M quick answersAutomated answers to common questions

Answers here are automatic and don't confirm any service. For help, send a request or message our team.